Frequently Asked Questions (FAQs)



What is an EscapeLine?

The EscapeLine by Executive Chute is a potentially life-saving device made to assist people caught in natural or man-made disasters. Safety tested and certified by more independent groups than any other product of its kind, the EscapeLine offers hope to people trapped in high-rise structures without an escape route. Back to top


Is this a new product or company?

The Executive Chute by EscapeLine is not a new product. It is an existing aviation product built on proven technology that has been modified and adapted as a rescue device for people in high-rise buildings. Back to top


How does it work?

Read the instructions included in the EscapeLine's packaging before use. In the event of an emergency, the EscapeLine is put on over the clothing one is already wearing. The static line must be attached to a permanent, secure fixture attached to the building. After the static line is secured, attempt to exit the building through an open window or from a roof.

While no formal training is required, you are strongly encouraged to watch the instructional video and read the printed instructions that are included with your EscapeLine as soon as it arrives. Understanding the use of the chute will affect your ability to use the chute in an emergency situation. Back to top


How tall does a building need to be for an EscapeLine to work?

A building must be at least 15 stories or 125 feet high in order for the EscapeLine to work effectively. Back to top


Does the EscapeLine come in more than one size?

The EscapeLine is one-size-fits all. After you receive your EscapeLine you may adjust the arm and leg harnesses to suit your body. Back to top


Are there weight restrictions for using an EscapeLine?

Yes! For your safety and security, there is a weight limit of approximately 300 lbs for each parachute. Back to top


How many people can use an EscapeLine?

The EscapeLine is for use with only one person. It is not designed for repeat usage. Back to top


Do I need special training to use the EscapeLine?

No formal training is required to use the EscapeLine. However, it is important that you watch the instructional video and read the printed instructions that are included with your EscapeLine as soon as it arrives. Understanding the use of the chute will affect your ability to use the chute in an emergency situation. Back to top


Is the EscapeLine safe?

The EscapeLine has been safety tested and certified by more independent groups than any other product of its kind. In addition, the parachute is designed to avoid unpredictable air currents and minimize risk by getting its passenger to the ground quickly.

While no such device is ever risk free and some form of injury may occur, the EscapeLine is made for use by untrained users in emergency situations. Printed instructions and a comprehensive instructional video are included with each EscapeLine to explain proper use and help you prepare for a safe landing. Back to top


Has the EscapeLine saved lives?

EscapeLine products have a long history of success in all areas of aviation, the military, and para-sports. Our modifications for the EscapeLine made it an ideal rescue device for people in high-rise buildings during an emergency. The simple but effective design is easy to use and requires no formal training. Back to top


How should I store my EscapeLine?

The EscapeLine must be stored in a cool, dry place that is out of direct sunlight. A temperature-controlled closet or storage box under the bed are ideal locations. Moist basements or hot and humid attics will negatively affect the condition of the EscapeLine.

It is also important to keep the EscapeLine in a place that is easy to remember and access in emergency situations. Back to top


How long will my EscapeLine last?

General care and storage conditions will have a direct impact on the lifespan of your EscapeLine. Chutes that are kept in optimal storage conditions with regular inspections can last up to 20 years. However, direct sunlight, damp conditions, and mold will contribute to the degeneration of the chute.

When the EscapeLine is stored in optimal conditions, you need to have the chute inspected and repacked at least once every three to five years. Like all products of this nature, this must be done by a certified parachute maintenance professional who can identify potential hazards and decay.

If you are unable to control the storage conditions of your EscapeLine, it is important to have the chute inspected and repacked more frequently to ensure there is no damage. Back to top


How do I get my EscapeLine inspected or repacked?

EscapeLine can have your EscapeLine inspected and repacked by a certified parachute maintenance professional.

For more information, contact EscapeLine at any time. Back to top


Why does my EscapeLine need to be repacked every 3-5 years?

Repacking your EscapeLine every 3-5 years is a vital part of the maintenance process. These periodic inspections ensure that your parachute stays in good working order so that it is safe and effective in the event of an emergency. Back to top


Can I speak to someone about the EscapeLine?

Yes, we would be happy to assist you with any questions you have about the EscapeLine.

Feel free to contact EscapeLine at any time to discuss the EscapeLine, its use, and how it can help you in times of need. Back to top


Does the EscapeLine have a warranty?

Yes! At EscapeLine, we stand behind our 90-day conditional warranty. If you return your EscapeLine within 90 days of purchase and our manufacturer discovers defective parts or inferior workmanship that has not be caused by an accident, improper use or tampering, we will issue a full refund. Back to top


How secure is my online order?

At EscapeLine, we believe in protecting your privacy. All of our online transactions are processed using secure measures in order to safeguard your personal information. Back to top


What happens once I place my order?

At EscapeLine, we accept Visa, Master Card, Discover and AMEX so that we can process your order smoothly, securely and in a timely manner. Once your order has been processed, your parachute will be shipped immediately according to the chosen delivery method. Back to top


What is EscapeLine's privacy policy?

As a company that's passionate about protecting lives, EscapeLine is also passionate about protecting your privacy and information.

We invite you to read our Privacy Policy and Terms and Conditions to learn more. Back to top